Privacy Policy

We collect information you provide, information generated when you use Furl Stretch, and limited technical information needed to operate and improve the app.

• Account information, such as user ID, anonymous account status, email address, display name, profile photo if provided, sign-in method, email verification status, and related authentication data.
• Wellness and personalization information, such as stretching goals, experience level, target areas, sensitive areas, saved routines, routine preferences, stretch duration, reminder settings, timezone, streaks, completion history, skipped stretches, and session logs.
• App usage, analytics, diagnostics, and performance information, such as screens viewed, features used, session activity, app version, build information, operating system, device type, crash data, error logs, and reliability information.
• Social and accountability feature information, such as streak group membership, invite codes, member display names, group activity, and optional invite email information when those features are used.
• Local device information, such as onboarding drafts, cached content, preferences, theme settings, audio settings, haptic settings, and notification preferences stored on your device.
• Purchase and subscription information, such as subscription status, entitlement status, product selected, renewal or cancellation status, and transaction identifiers. App store providers process payment details, and we do not receive your full payment card number.
• Support information, such as your email address and any information you include when you contact us for help.

Furl Stretch is a general wellness and stretching app. We may ask questions about your goals, target areas, experience level, preferences, or areas you want to avoid so the app can personalize stretching routines. This information may be health-related in some places, but Furl Stretch is not designed to collect medical records, diagnoses, treatment plans, clinical notes, emergency health information, or other detailed medical information.

Do not use Furl Stretch to store medical diagnoses, medical history, treatment information, emergency information, or information that you do not want processed as described in this Privacy Policy.

We use information to:

• provide, operate, personalize, and improve Furl Stretch;
• create and maintain accounts and authentication;
• save preferences, routines, reminders, streaks, and history;
• recommend or organize stretching and mobility content;
• understand app performance, diagnose crashes, and fix bugs;
• process subscriptions, entitlements, and app store purchases;
• support safety, security, fraud prevention, and abuse prevention;
• respond to support requests and account or data requests;
• send service messages, reminders, or notifications you enable;
• comply with legal obligations and enforce our terms.

We use service providers that help us operate Furl Stretch, including providers for hosting, cloud storage, authentication, analytics, diagnostics, crash reporting, app distribution, subscriptions, payments, customer support, and infrastructure. These providers may process information on our behalf or as independent providers under their own terms and privacy policies.

We do not sell personal information, and we do not sell health, wellness, or fitness information to data brokers. We do not use health or wellness information for third-party advertising.

We may share information:

• with service providers that help us operate and improve Furl Stretch;
• with app store and payment providers for purchases and subscriptions;
• with other users when you use sharing, streak group, or invite features;
• if required by law, legal process, or government request;
• to protect the rights, safety, property, or security of Altimova, users, or the public;
• in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We keep information for as long as reasonably necessary to provide Furl Stretch, maintain your account, support the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal obligations. Local preferences may remain on your device until you delete the app, clear app data, or change settings.

Furl Stretch is provided by Altimova Studio LLC. To request deletion of your Furl Stretch account and associated data, email support@altimova.com with your request. For faster processing, contact us from the email address tied to your account if you have one and include your user ID from the app support email when available.

When we complete an account deletion request, we delete or de-identify account records, saved preferences, routines, reminders, streaks, completion history, and other app data associated with the account. We may keep limited records where required or permitted by law, for security, fraud prevention, dispute resolution, app store purchase records, or legitimate business records, only for as long as needed for those purposes.

You may stop using Furl Stretch at any time. Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent for certain processing. You may also request account deletion or deletion of information associated with your account by contacting us.

You can manage app permissions, notifications, and some local settings through your device settings or the app. If you delete your account, some information may be retained where required or permitted by law, for security, fraud prevention, dispute resolution, or legitimate business records.

Furl Stretch is operated from the United States. If you use Furl Stretch from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws different from those in your location.

Furl Stretch is not directed to children under 13. We do not knowingly collect personal information from children under 13. If local law requires a higher age or parental consent to use Furl Stretch, you must meet that requirement.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The updated version will be posted at this page with a new effective date. Your continued use of Furl Stretch after an update means the updated policy applies to your use of the service.

Altimova Studio LLC
Email: support@altimova.com
Website: altimova.com